Recommendations for Multi-Line Telephone Systems (NH DESC) [March 2019]

School phones, when being used to place calls to E9-1-1, should be able to display accurate address and location information, down to the floor and room level, for the phone that is being used to make the call.

A school’s telephone service provider, in conjunction with their Multi Line Telephone System (MLTS) vendor, should be able to provide a Private Switch Automatic Location Identification (PS-ALI) account that can send this information through with any call that is made to E9-1-1.

Download Recommendations for Multi-Line Telephone Systems