This document was written by the NH Division of Emergency Services & Communications to assist organizations with understanding recommendations for communications technologies. Resource: Download Testing Recommendations for Emergency Communications Technologies
Tag: Recommendation 22
Recommendations for Multi-Line Telephone Systems (NH DESC) [March 2022]
School phones, when being used to place calls to E9-1-1, should be able to display accurate address and location information, down to the floor and room level, for the phone that is being used to make the call. A school’s telephone service provider, in conjunction with their Multi Line Telephone System (MLTS) vendor, should be …
Recommendation 22: Ensure that school safety and communications technologies have maintenance and upgrade plans and all technologies not used frequently are tested quarterly.