Category: Communication

Among educators, there is virtually unanimous agreement (96%) that reliable, effective, and ever-present communication is critical when dealing with emergencies. This section provides resources to support communication in school safety preparedness, response, and recovery efforts.

Text to 9-1-1 (NH DESC) [June 2022]

Text-to-9-1-1 is FOR EMERGENCIES ONLY! Text to 9-1-1 Information Text-to-9-1-1 allows residents in dangerous situations who are unable to risk the noise of a call to send a text for help. This will help save lives and must be used responsibly. Texting should only be used when a voice call is not possible, as voice calls …

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Automatic External Defibrillator (AED) Registration (NH DESC) [June 2022]

Why register AEDs? It is critical to make AEDs accessible in emergencies and NH state law (RSA 153-A:33) requires owners to register their devices with the Department of Safety within 30 days of acquisition. By registering new devices, it ensures AEDs will be accessible in emergencies and enables our 9-1-1 dispatchers to accurately direct callers to a nearby AED.

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NH Rapid Response Access Point (NH DHHS) [May 2022]

If you or someone you care about is having a mental health or substance use crisis, NH Rapid Response Access Point offers a personalized, non-judgmental, and team approach to care – that you can access quickly. Visit NH988.com for more information.

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CloseUp: Preventing school shootings in NH (WMUR) [April 2019]

CloseUp: Preventing school shootings in NH April 21, 2019 MANCHESTER, N.H. — As the fight over control rages on at the State House, New Hampshire law enforcement officials work around that debate to improve school safety. Resources are available here: https://schoolsafetyresources.nh.gov/ https://www.wmur.com/article/closeup-preventing-school-shootings-in-nh/27218116

Testing Recommendations for Emergency Communications Technologies (NH DESC) [March 2019]

This document was written by the NH Division of Emergency Services & Communications to assist organizations with understanding recommendations for communications technologies. Resource: Download Testing Recommendations for Emergency Communications Technologies

Labeling of Telephones for Proper Dialing of 9-1-1 (NH DESC) [March 2022]

The Division of Emergency Services and Communications (DESC) has completed phone audits of every public school district in the state and compiled an assessment of each. These audits outline any deficiencies or critical errors within a school district’s phone system at an individual school/building level.

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Recommendations for Multi-Line Telephone Systems (NH DESC) [March 2022]

School phones, when being used to place calls to E9-1-1, should be able to display accurate address and location information, down to the floor and room level, for the phone that is being used to make the call. A school’s telephone service provider, in conjunction with their Multi Line Telephone System (MLTS) vendor, should be …

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Safety Alerts for Education – S.A.F.E. (Ping4, Inc.) [March 2019]

Ping4’s S.A.F.E app is FREE for any school in the U.S. to make schools safer for students and staff by providing the ability to send hyperlocal emergency alerts in real-time to anyone located within the impacted area.

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See Something Say Something™ for Education Posters (DHS) [March 2019]

See Something Say Something™ for Education Videos (DHS) [March 2019]